Privacy Policy

Personal data processing according to GDPR

1. Introduction and Definitions

Ensuring the right to personal data protection is a fundamental commitment of TERUMEDICAL SRL. We dedicate all necessary resources and efforts to process your data in full accordance with Regulation (EU) 2016/679 (the "General Data Protection Regulation" or "GDPR"), as well as any other applicable legislation in Romania.

"Personal data" means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier (such as a name, identification number, location data, an online identifier, etc.).

2. Data Controller

The website operator and the entity responsible for data protection is:

SC TERUMEDICAL SRL
Registered Office: 37 Libertății St., Apahida, Cluj County, Romania.
Email: office@terumedical.eu | Tel: 0364 430 220

Under data protection legislation, we act as a controller when processing your personal data.

3. Categories of Processed Data

We collect your personal data directly from you, ensuring you have control over the type of information you provide. We receive information from you when you contact us or place an order:

  • Full name
  • Email address
  • Phone number
  • Delivery address and billing details

We do not collect or process sensitive data (special categories of data), and we do not intend to collect data from minors under the age of 16.

4. Processing Purposes

We will use your personal data for the following purposes:

  1. Provision of TERUMEDICAL services: Processing, validating, shipping, and invoicing orders; resolving any issues related to orders or purchased services.
  2. Communication and Support: Providing answers to your inquiries regarding our products.
  3. Marketing: In certain situations, we may base our marketing activities on our legitimate interest in promoting our business, ensuring that your fundamental rights are not affected.

5. Data Security

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures according to industry standards.

Data transmission is performed using encryption algorithms, and storage is carried out on secure servers. However, information transmission over the Internet is not completely secure; there is a risk of data interception by unauthorized third parties, a risk that we assume strictly limited to the systems under our control.

6. Your Rights

You have the right to request access to your data, its rectification or erasure, as well as the right to lodge a complaint with the supervisory authority.

The National Supervisory Authority for Personal Data Processing (ANSPDCP):

  • Address: 28-30 G-ral. Gheorghe Magheru Blvd., District 1, Bucharest
  • Phone: +40.318.059.211
  • Email: anspdcp@dataprotection.ro

Without affecting your right to contact the authority, please contact us first. We promise to make every effort to resolve any issues amicably.